Terms of Use

Thank you for choosing Sticker Stitch! Before you make a purchase, we kindly ask you to review our Terms and Refund Policy outlined below. By placing an order on our website, you acknowledge that you have read, understood, and agreed to these terms.

1. Product Information:

• Sticker Stitch offers a wide range of high-quality stickers designed to enhance your personal belongings or add a unique touch to your projects.
• We strive to provide accurate product descriptions, including dimensions, materials, and images. However, slight variations in color, size, and appearance may occur due to differences in monitors or manufacturing processes.
• The images displayed on our website are for illustrative purposes only and may not always reflect the exact appearance of the product received.

2. Ordering and Payment:

• By placing an order on our website, you warrant that you are at least 18 years old or have received parental consent to make a purchase.
• You agree to provide accurate, complete, and up-to-date information during the ordering process. Sticker Stitch is not responsible for any delays or non-deliveries resulting from incorrect information provided by the customer.
• All prices listed on our website are in USD and do not include taxes or shipping fees unless otherwise stated. Additional charges may apply.
• We accept payment through secure and reliable payment gateways. By providing your payment information, you authorize us to charge the specified amount for your order.

3. Shipping and Delivery:

• Sticker Stitch offers domestic and international shipping options. Shipping costs and estimated delivery times will be calculated during the checkout process.
• We aim to process and ship orders promptly. However, please note that unforeseen circumstances or high order volumes may result in delays. We appreciate your patience in such cases.
• For legal purposes: We may disclose your information to comply with applicable laws, regulations, or legal processes, or in response to a valid and enforceable request from a governmental or regulatory authority.
• Sticker Stitch is not responsible for any customs duties, taxes, or other additional fees incurred during international shipments. These charges are the responsibility of the customer.

4. Order Cancellation:

If you wish to cancel your order, please contact us as soon as possible. We will do our best to accommodate your request. However, please note that once an order has been shipped, it cannot be canceled.

5. Returns and Exchanges:

• We strive to provide you with the best quality stickers. If you receive a defective or damaged product, please contact us within 10 days of receiving your order. We may request evidence, such as photographs, to assess the issue.
• Sticker Stitch reserves the right to evaluate and determine the eligibility for returns or exchanges on a case-by-case basis.
• If approved, we will provide you with instructions on returning the product. Please ensure that the item is unused, in its original packaging, and properly protected for shipping.
• Once we receive the returned item, we will inspect it and notify you of the status of your return or exchange. If approved, we may offer a replacement or issue a refund, excluding shipping costs.
• Please note that personalized or customized stickers are generally non-refundable unless they are defective or damaged.

6. Refunds:

• Refunds will be processed within 10 days of approving your return. The funds will be returned using the original payment method.
• Depending on your bank or payment provider, it may take additional time for the refunded amount to appear in your account.

7. Customer Satisfaction:

Sticker Stitch aims to ensure your complete satisfaction. If you have any concerns, questions, or feedback regarding our products or services, please don't hesitate to contact our customer support team. We are here to assist you.

Please note that Sticker Stitch reserves the right to modify or update these Terms and Refund Policy at any time without prior notice. The revised terms will be effective from the date of publication on our website. If you have any further questions or require clarification, please reach out to our customer support team. Happy sticker shopping!